Articles on: Frequently Asked Questions

Why don't I see my block in Shop Pay or When Im logged into a Customer Account

Why don't I see my block in Shop Pay or When Im logged into a Customer Account?


You may be asking this question after setting up your Checkout Plus customizations and going to your Shopify Checkout.


No worries, there is a quick solution to get this showing on all forms of your checkout. By default Shopify has this option disabled.


To enable this, go to the Shopify editor and select the app block you want to display in the Shop Pay Checkout. Once you select the app block you should see the Checkout Behavior dropdown. Click on the dropdown and you should see the option Include block in Shop Pay toggle. Toggle this ON and select Save to apply these settings.


Enable Shop Pay Toggle



And thats it! Please contact the Checkout Plus team if you have any questions.

Updated on: 29/09/2025

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